Web in Quebec: Generational gaps decrease according to CEFRIO

The gap between the generations of Quebecers is steadily decreasing with respect to the use of the web according to the most recent survey of the Center facilitating research and innovation in organizations (CEFRIO).
The use that Quebeckers make of their connection time and their ability to use the web has continued to vary across generations, but CEFRIO observed in 2018 that what is called the “digital divide” was around the world. 55 years old, 10 years older than a few years ago.

CEFRIO’s 2018 NETendances survey released Thursday says young adults aged 18 to 34 were the most active last year on the web; 96 percent of 18 to 24 year olds used it at least once a day and 95 percent of 25 to 34 year olds.

This rate was 61 percent among people aged 65 and over.

The 18 to 24 age group had the highest smartphone ownership rate of 97 percent. However, adults in all other age groups were 18 to 24 years old when it came to holding an electronic tablet, especially 35 to 54, at 63 percent.

In all groups, the rate of possession of an electronic watch did not exceed 10 per cent last year.

CEFRIO states that 77 per cent of adults aged 18 to 24 years subscribed to at least one paid service to watch movies or series on the Internet in 2018. This was the case for 65 per cent in bands 25 to 34 50 per cent among those aged 35 to 54, 44 per cent in the 55 to 64 age group, and 31 per cent among people aged 65 and over.

The personal use of social networks ranged from 78% to 98% for the four age groups under 65 in 2018; among seniors, this rate was only 49 percent. Almost even, YouTube was the most popular among 18- to 34-year-olds, while Facebook was the most used network among people 35 and over. The 18-24 age group far surpassed all others in the use of Instagram (62 percent) and SnapChat (69 percent).

In terms of payment methods, the Flash solution, which consists of scanning the debit or credit card in front of the reader, was the one that 55 percent of Quebecers preferred. Only 10 percent used mobile smartphones, the fastest of which were 18 to 24 year olds, 21 percent.

Adults purchased online on a yearly basis in a proportion of 81 to 73 percent among people aged 18 to 24, 25 to 34 and 35 to 54. The 55- to 64-year-olds and over-65s are 47 and 30 percent, respectively. Apparel, shoes, jewelry and accessories dominated the list of products purchased online by all age groups.

Finally, CEFRIO observed that Quebecers’ enthusiasm for the future of smart technologies and objects was variable in geometry in 2018. Overall, 55 per cent of them saw them as a good their daily lives, but for those aged 55 to 64 and 65 and older, these proportions were 43 and 40 percent respectively.

The most enthusiastic about the future of smart technologies and objects were young people aged 18 to 24, 83 percent of them.

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