The new 5 and 10 centimes brands are currently not available in the online shop of the federal group. The reason is the shortage of paper in the print shop. In return, Swiss Post is helping customers with the new franking.
The new 5 and 10 centimes stamps are currently not available in the Swiss Post online shop.
Swiss Post ordered a total of 56 million stamps. In a first partial delivery, however, only 18 million were delivered, says Post spokeswoman Léa Wertheimer on request.
A new delivery should have arrived before the end of the year. “But it has not yet arrived at the printer due to a lack of paper.”
That's what it's all about
Since January, mailing letters has cost five or ten cents more.
This is why Swiss Post has new brands.
However, these are no longer available in the online shop.
According to Swiss Post, the reason is the paper shortage at the print shop.
Supplies should arrive in the next few days.
Sending letters has been more expensive since January 1st. For an A Mail letter in the standard format, the Swiss pay 1.10 francs instead of the previous one. A B Mail letter now costs 90 cents instead of 85 cents. This is the first time in 18 years that Swiss Post has increased its letter prices.
The federal group has therefore launched new postage stamps, including those with a value of five and ten centimes. So if you still have old brands lying around at home, you can stick one of the new brands to cover the surcharge that has been in effect since January. However, the new brands are in short supply. They are currently not available in the Post's online shop.
Paper shortage at the printer
Upon request, Swiss Post confirms that the two new brands are temporarily unavailable online. In total, Swiss Post ordered 56 million stamps. In a first partial delivery, however, only 18 million were delivered, says Post spokeswoman Léa Wertheimer.
A new delivery should have arrived before the end of the year. “But it has not yet arrived at the printer due to a shortage of paper.” The replenishment is expected in the coming days.
Post turns a blind eye
in JanuaryIn the transitional phase of the new letter prices, Swiss Post is showing itself to be customer-friendly. “If someone gets a 1-franc postage stamp for their letter in January 2022, we will still deliver the letter the next day and close both eyes,” says Post spokeswoman Léa Wertheimer. Or to put it another way: «In January we will not claim the missing amount of ten cents.»
According to Wertheimer, the 5 and 10 centimes stamps are still available in post offices. The onslaught of customers in the online shop has apparently taken Swiss Post by surprise. Four million brands were made available for the online shop from the first delivery. “These have already been used up,” said the spokeswoman.
Swiss Post regrets the circumstances
Swiss Post regrets the circumstances and inconvenience. Everything is done to ensure that customers get back to these stamps online as quickly as possible. “We immediately arranged for brands that were intended for the post office to be made available online,” says Wertheimer. That should be the case from Wednesday.
Alternatively, Swiss Post recommends franking letters with a stamp that corresponds to one of the two new letter prices. Wertheimer therefore refers to the new brands with a value of 90 centimes and 1.10 francs. These are available in the online shop and in the branches.
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