Problematic online shops are particularly active in the run-up to Christmas. Often the shop is fake and the money paid is lost. With these tips you can recognize the dubious providers.

Those who buy online before Christmas should be careful.

This is how you can defend yourself against rip-off shops

Then questionable online shops offer popular products, such as the PS5.

So you can stand against rip-offs -Shops fight back

That's how it was for News-Scout Y. *: He ordered and paid for the console online and never received anything.


  • An online shop attracts customers with the sold out PS5.

  • But the shop does not deliver after payment.

  • Such scams increase in the run-up to Christmas.

  • This is how you can protect yourself.

The PS5 is still hardly available . In almost all online shops there is not even an availability date for the Sony console. News-Scout Y. * discovered the device in a Swiss online shop. There it cost 200 francs more than normal. But he was happy to pay for it so that he could please his nephew.

Y. ordered and paid for at the end of November. But the console still hasn't arrived. Before making the purchase, Y. asked the seller, who gave him a maximum delivery time of eight days. Y. has not reached the seller since the payment. Several requests of 20 minutes went unanswered.

There is no shop on site, not even a mailbox

Y. inquired about the company online and found umpteen entries from injured parties on the Trustpilot rating portal. They have also been waiting for the goods for weeks and are now warning of the fraudulent online shop.

A user writes, for example, that he passed the specified address. But there is no shop there, not even a mailbox. The fraudulent shop also copied the terms and conditions from Interdiscount. When asked, the Coop subsidiary is not astonished at the copy of the terms and conditions: This is nothing new on the Internet. Interdiscount is now examining legal action against the shop.

More than 80 victims from one shop

There is now a Whatsapp group with over 80 victims of the shop, several of whom have reported at 20 minutes. The number of unreported cases is likely to be much higher. According to the news scouts, they put several ads against the shop.

The police have not been able to help so far. The site is still online. Upon request to the responsible cantonal police, it is said that, based on official secrecy, they cannot provide any information whether or not reports have been made.

18 fraudulent shops reported in the previous week

The National Center for Cybersecurity (NCSC) recorded more reports of problematic online shops, especially in the run-up to Christmas. In the previous week alone, according to a spokeswoman, the NCSC received reports from 18 shops that did not deliver the goods that were paid for, so that this year there are now 250 shops.

Admittedly, there is not always a fraudulent intention behind it. Sometimes the shops are simply overwhelmed by delivering the parcels on time. But it often turns out that the shop is fake and the money is lost.

20 minutes asked the NCSC how to recognize the dubious online shops. These are the tips.

Before you buy

  • Check customer reviews of the company on Google or on rating platforms. However, reviews can also be fake.

  • Check whether the provider has an imprint and whether it is complete and credible. Does it contain a real contact address, correct telephone numbers and e-mail addresses and does it have a commercial register number?

  • Be alarmed if offers are obviously too cheap.

During the purchase

  • Check information on the right of withdrawal, right of return and shipping costs.

  • Check the payment options. Pay on account if possible and avoid prepayment.

  • Be careful when entering your credit card number.

After the purchase

  • If you do not get the goods you have paid for within the promised delivery time, you should contact the responsible police authority and file a complaint against strangers.

* Name of the editors known

New scam on Tutti

​​There are new phishing scams on Tutti. Fraudsters claim to be interested in the goods. They report to the sellers that the post office is picking them up. They claim to have already paid for the goods and send a link that leads to a fake page on the post office. The credit card details are then requested. This is how the criminal gains access to the credit card details. For protection, the police generally advise against getting involved in a shipment. You should never reveal credit card details either.

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By Teresa Tapmleton

Teresa Tampleton has been a reporter on the news desk since 2018. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining The Nizh TEkegram, Teresa Tampleton worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my 1-800-268-7341

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